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Systems Analyst I - IT

Date: Apr 9, 2019

Location: LA:Krotz Springs, LA - Louisiana, US, 70750

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Delek US Holdings, Inc. is a diversified downstream energy company with assets in petroleum refining, logistics, renewable fuels and convenience store retailing.  The refining assets consist of refineries operated in Tyler and Big Spring, Texas, El Dorado, Arkansas and Krotz Springs, Louisiana with a combined nameplate crude throughput capacity of 302,000 barrels per day.

The logistics operations primarily consist of Delek Logistics Partners, LP.  Delek US Holdings, Inc.and its affiliates own approximately 63% (including the 2 percent general partner interest) of Delek Logistics Partners, LP.  Delek Logistics Partners, LP (NYSE:DKL) is a growth-oriented master limited partnership focused on owning and operating midstream energy infrastructure assets.

The convenience store retail business is the largest 7-Eleven licensee in the United States and operates approximately 300 convenience stores in central and west Texas and New Mexico.

Position Summary:  Responsible for working with users to support business applications, and investigating operational problems/system requirements.  Solves user inquiries that arise during day-to-day operation. 


Education Requirement: A High School diploma or GED required. A Bachelors degree in Computer Science or related field preferred.


Experience Requirement: 

 Microsoft Office products, relational databases, Windows Operating Systems, and/or direct computing support activities including knowledge of equipment, application software, and operating system software required. 

Excellent communication skills required to interact with internal and external contacts as well as all levels of management. 


Demonstrate thorough understanding of primary function/system for an area, understanding both functional and technical knowledge, ability to diagnose complex problems and handle multiple problems simultaneously that may cross multiple departments/systems and impact numerous end users or areas of the business, ability prioritize and work autonomously, ability to formulate new or better process or ideas, establish effective working relationships and communicate appropriately according to level of understanding, and ability to lead and/or attend meetings to represent area.


Ability to identify an issue, analyze, and research the problem, and begin to formulate a solution and/or recommendation.


Refinery business and operations knowledge preferred.


Major Accountabilities: 

Functional Support:


  • Work on complex applications systems analysis and software systems programming applications or configuration. 
  • Conduct research to learn current trends in technology, generate improvement suggestions, and present findings to supervisors.
  • Develop training material/documentation.
  • Answer questions posed by Associate and I/S Analysts, act a point of reference in area of expertise, and may be sought out to answer questions.
  • Attend various training sessions and may formally train others in the work group.


I/S Support:


  • Provide on-site support of computing equipment and software, to include the most complex needs analysis, configuration, installation, moves, and changes for all supported locations.
  • Perform complex research and repair activity, including vendor coordination, necessary to insure computer service for all supported locations.
  • Identify, isolate, and repair of equipment and software effecting computer network service to all supported locations.
  • Test applications and equipment with self-developed test scripts.
  • Evaluate new and existing software products and make recommendation of potential users.
  • Some travel may be required.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to walk, sit, talk and hear.  The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms; and may occasionally be required to climb or balance; and stoop, kneel, crouch, or crawl.  The employee may occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.

Nearest Major Market: Lafayette Louisiana

Job Segment: Systems Analyst, Refinery, Computer Science, Testing, Technology, Energy, Retail

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