Sr Manager, Operations Excellence & Quality Assurance

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!

WHAT IS DELEK? WHAT DO WE DO?

We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics.

• Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day

• Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.

DELEK BENEFITS:

We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one with a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.

JOB SUMMARY

Leads Operational Excellence and Software Development Quality Assurance initiatives within the Office of the CIDO. This role is accountable for improving operational efficiency, ensuring high-quality Product delivery, and driving governance and compliance through standardized processes. Oversee process management, quality assurance, testing execution, and IT General Controls (ITGC) to support reliable, compliant, and effective technology operations. Partners with leadership and stakeholders to execute strategic initiatives, maintain quality standards, and promote continuous improvement across the organization.

EDUCATION AND EXPERIENCE

• 4 year / Bachelor's Degree (Required)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

• Six (6) or more years Experience in a related field (Required)

• Two (2) or more years of Management Experience (Required)

• Lean Six Sigma Certification or related quality assurance certification, CMQ.OE; CSQA; etc. (Preferred)

JOB REQUIREMENTS

• Data Analysis

• Defect Elimination

• Software Development

• Data Quality Assurance

• System Testing

• Cyber Security

• Roles & Authorization Testing

• SAP

• Managing People

• Leading Diverse People

• Leads the design, implementation, and optimization of business and IT processes to improve operational efficiency and effectiveness

• Conducts process assessments, identifies improvement opportunities, and implements best practices to streamline workflows and reduce redundancies

• Develops, monitors, and reports on key performance indicators (KPIs) to measure process effectiveness and drive continuous improvement

• Leads product quality assurance and testing, managing end-to-end testing activities to ensure high-quality application delivery

• Maintains robust QA environments and drives test automation to reduce defects and improve quality

• Leads governance and compliance initiatives, including IT General Controls (ITGC), compliance reviews, and audit support

• Ensures roles and authorization testing and supports cybersecurity-related testing requirements

• Leads change management efforts related to process improvement, quality assurance, and testing initiatives.

• Demonstrate effective relationship management and collaboration across diverse teams.

• Lead change efforts related to process improvements, quality initiatives, and testing practices.

• Promote learning agility, ownership, and continuous improvement mindset within the team.

• While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility needed.

CORE COMPETENCIES

CHANGE AGILITY (LEVEL 2 SUPPORTING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION (LEVEL 2 SUPPORTING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING (LEVEL 2 SUPPORTING):

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):

Drives to achieve challenging performance objectives.

TEAM BUILDING (LEVEL 2 SUPPORTING):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.

#LI-MG1

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.