Sr Manager, Facilities Management

JOB SUMMARY

The Senior Manager, Facilities Management will lead and oversee facilities operations across multiple corporate office locations, including:

• Nashville/Brentwood Headquarters – approximately 50,000 sq. ft.
• Plano, TX Satellite Office – approximately 10,000 sq. ft.
• Houston, TX Corporate Office Buildout – approximately 7,000 sq. ft. (project lead for new buildout)

This role will also provide direct or indirect support for additional satellite offices and field-based operational facilities as needed. This role will lead multiple employees both on-site at the headquarters and located in offsite locations.

The Ideal Candidate Profile will include:
• Proven experience managing facilities across multiple locations.
• Strong background in facilities services, preventive maintenance, and project management.
• Demonstrated ability to lead and develop teams in a multi-site environment.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced, growth-oriented organization.

EDUCATION AND EXPERIENCE

• 4 year / Bachelor's Degree (Required)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
• Two (2) or more years Experience in managing others (Required)
• Four (4) or more years Experience in managing a company's headquarters (Preferred)
• Eight (8) or more years Experience in a related field (Required)
• No Licensure or Certification Required.

JOB REQUIREMENTS

• Lead Multi-Site Operations: Oversee day-to-day facilities management across multiple corporate locations, ensuring consistent service delivery, preventive maintenance, and compliance with safety and regulatory standards.
• Drive Strategic Projects: Serve as the project lead for the buildout of a new Houston office, managing timelines, budgets, and vendor relationships to deliver a best-in-class workplace.
• Optimize Performance: Develop and implement facilities policies, procedures, and best practices to enhance building performance, reduce costs, and improve employee experience.
• Ensure Compliance: Maintain adherence to local regulations, environmental health and safety (EHS) standards, and company policies across all sites.
• Financial Stewardship: Create and manage annual operating budgets and quarterly forecasts, ensuring cost control and alignment with business objectives.
• Continuous Improvement: Evaluate current operations, identify efficiency opportunities, and implement scalable solutions that support growth.
• Team Leadership: Lead and mentor a team of facilities professionals, providing coaching, feedback, and career development opportunities.
• Emergency Preparedness: Partner with HSE to maintain safe work environments and lead emergency response and business continuity planning.
• Vendor Management: Oversee service contracts, including RFPs, audits, and financial reviews, ensuring invoices align with contract terms and deliverables.
• Stakeholder Collaboration: Build strong relationships across the organization, communicating effectively at all levels to align facilities strategies with business needs.
• While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

CORE COMPETENCIES

CHANGE AGILITY (LEVEL 3 APPLYING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION (LEVEL 3 APPLYING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING (LEVEL 3 APPLYING):

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

DRIVE FOR RESULTS (LEVEL 3 APPLYING):

Drives to achieve challenging performance objectives.

TEAM BUILDING (LEVEL 3 APPLYING):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.

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