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Lead IT On-Site Support Technician

Location: 

Brentwood, TN, US, 37027

Delek US Holdings, Inc. is a diversified downstream energy company with assets in petroleum refining, logistics, asphalt, renewable fuels and convenience store retailing. We are hiring for the position of Lead IT On-Site Support Technician located in our Brentwood, TN corporate office.

 

Come and #jointheenergy! We offer top of the line benefits along with health premium re-imbursements.

Job Summary:
Provides on-site technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes). Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems. Typically resolves issues referred by help desk support.

Job Responsibilities:

-Develop, implement, deploy and maintain company-wide PC images; both physical and virtual. Responsible for maintaining the tools and processes used for deploying those images on different hardware and virtual platforms.
-Test, evaluate, and package software and applications for mass distribution. Assist technicians with software deployments and upgrades.
-Serve as desktop image subject matter expert and escalation point for advanced desktop Service Desk issues.
-Develop, implement and maintain company standards for desktop configurations, application delivery and desktop security. Conduct reviews to ensure compliance to standards.
-Coordinate project actions with IT Manager and IT staff members, vendors and technical representatives, internal and external clients.

Required Qualifications – Education, Skills & Experience:

More than 5 years of related experience. A Bachelor's or technical degree in a related field or equivalent experience.

Preferred Qualifications – Education, Skills & Experience:


Organizational Leveling:

Requires specialized expertise in technical processes or procedures. Completes assignments and facilitates the work activities of others; may coordinate work beyond own area. May act as a lead, providing subject matter guidance to team members but is not a supervisor. Works autonomously within established procedures and practices; proposing improvements to processes and methods as needed.

Technical Skills:


Work Environment/Physical Demands:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans. 

BECOME PART OF THE ENERGY

It’s an exciting time to join Delek. We’re on a mission to attract, retain, and engage the best and brightest talent – those who are great team players and leaders who make it their first priority to serve. 

  • We are performance driven
  • We value a passion for excellence
  • We value teamwork
  • We value and reward hard work and dedication

Delek US offers the opportunity to provide you with more than a job – we want to help you build a career. 

Since our inception, our ability to hire the right people for the job has served us well, resulting in an impressive record of consistent growth and profitability. With more than 3,500 employees in nine states, we have brought together a diverse team of professionals passionate about investing their time and expertise in one of the most dynamic downstream energy companies in the market today. 

Welcome to Delek US Holdings

 

 

 

 

 

 


Nearest Major Market: Nashville

Job Segment: Technical Support, Technician, Engineer, Service Desk, Systems Engineer, Technology, Engineering, Customer Service