Communications Specialist

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!

WHAT IS DELEK? WHAT DO WE DO?

We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics.

• Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day

• Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.

DELEK BENEFITS:

We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one with a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.

JOB SUMMARY

Executes and owns day-to-day internal and external communications across the enterprise with a high degree of independence, sound judgment, and strong attention to detail. Serves as a trusted coordinator for events, campaigns, content distribution, social media management, vendor management, and channel execution while proactively identifying needs, anticipating issues, and keeping work moving. Owns the day-to-day execution of Delek’s social media presence, including content planning, posting cadence, channel coordination, community monitoring, and performance tracking. Partners effectively with team leads and cross functional stakeholders to deliver timely, on brand communications and consistently high quality execution.

EDUCATION AND EXPERIENCE

• 4 year / Bachelor's Degree (Required)

• Two (2) or more years of experience in a related field (Preferred)

• No Licensure or Certification Required.

JOB REQUIREMENTS

• Communications Platforms and Channels. Strong working knowledge of the platforms used to reach Delek employees and external audiences, including company-wide communications via email, WorkVivo (Delek’s company intranet), LinkedIn, Instagram, Facebook, Glassdoor, and Indeed. Understands how content should be adapted by audience and platform, selects the right channel for the right message, and helps optimize content based on performance and engagement patterns.

• Writing and Storytelling. Strong written communication skills with the ability to independently draft clear, on brand copy for invitations, announcements, social posts, intranet articles, executive messages, and event recaps. Produces polished first drafts, edits and proofreads with minimal oversight, and adapts tone and format for different audiences while maintaining consistency in voice and brand standards.

• Brand Consistency. Applies Delek brand standards across all communications and assets. Identifies off-brand language, visuals, or formatting before content goes out and works with the team to keep templates and style references current. Must be proficient in Canva and Adobe experience preferred.

• Vendor Coordination. Manages day-to-day relationships with creative vendors, facilities/AV providers, and event production partners with professionalism and follow through. Owns timelines, deliverables, and budget tracking for assigned work, resolves routine issues independently, and escalates risks or tradeoffs early with clear recommendations.

• Attention to Detail. Catches typos, broken links, wrong dates, and formatting inconsistencies before communications publish. Maintains accurate distribution lists, trackers, and shared files so the team can work from a reliable source of truth.

• Corporate Communications Metrics. Pulls engagement data from WorkVivo, email platforms, and social channels and turns it into clear, usable insights. Compiles routine performance summaries, identifies trends and outliers, and recommends practical adjustments that improve reach, engagement, and overall communication effectiveness.

• Collaboration. Works closely with HR Business Partners, Facilities, IT, Investor Relations, and Employee Resource Groups (ERG) leaders to support shared priorities. Comfortable taking direction from multiple team leads and balancing competing requests without losing momentum.

• Corporate Culture. Understands Delek's Core Values and One Team, One Voice principle and reflects them in all communications. Helps reinforce culture through storytelling, ERG support, and employee facing content.

• Relationship Management. Builds productive working relationships with internal stakeholders, employees, and external partners. Acts as a reliable point of contact for the Communications team and follows through on commitments.

• Communication. Communicates clearly and professionally in writing, in person, and on video calls. Listens actively, asks clarifying questions, and escalates issues to senior team members early.

• Project Management. Manages multiple concurrent projects with overlapping deadlines and stakeholders using strong organization, prioritization, and follow through. Builds practical project plans, monitors progress, anticipates bottlenecks, and flags risks early with proposed solutions to keep work on track.

• Coordinates logistics for enterprise wide events including town halls, Safety Day, AI Summit, and holiday celebrations. Owns run of show documents, RSVPs, room setup, and day of execution for assigned elements with limited oversight. Partners with IT, Facilities, and AV vendors to ensure technical and physical needs are met and troubleshoots issues in real time to maintain a strong employee experience.

• Drafts and schedules event communications including invitations, calendar holds, reminders, FAQs, surveys, and recaps. Manages the timing and cadence of pre and post event messaging to drive attendance and capture feedback. Updates collateral based on input from event leads and stakeholders.

• Drafts, schedules, and distributes content across WorkVivo, email, and the intranet. Owns posting cadence, formatting, tagging, and quality control to ensure messages reach the right audiences and reflect brand standards. Coordinates approvals efficiently and keeps content owners aligned on timing and next steps.

• Maintains the content calendar and provides clear visibility into deadlines, approvals, dependencies, and posting cadence for enterprise communications. Proactively identifies conflicts, follows up with stakeholders, and adjusts schedules as priorities shift to keep deliverables moving.

• Owns day-to-day social media management across LinkedIn, Instagram, Facebook, Glassdoor, and Indeed. Develops and maintains the posting calendar, drafts and schedules content, monitors comments and direct messages, routes inquiries appropriately, and flags reputational risks or emerging issues to senior team members. Helps ensure a consistent brand voice and strong channel hygiene across all external platforms.

• Builds social media content plans that support employer brand, enterprise events, community impact stories, ERG initiatives, employee highlights, and key business milestones. Works with internal stakeholders to gather content, shape platform-appropriate messaging, and maintain a steady pipeline of strong external-facing content

• Maintains brand assets, templates, and the shared media library. Keeps photo, video, logo, and template files organized, current, and easy to find. Retires outdated materials and partners with team leads when new assets are needed.

• Coordinates with creative vendors and serves as lead for purchase orders, invoicing, and vendor setup in Coupa. Acts as the first point of contact for vendor questions.

• Captures photography and videography for enterprise events, ERG activities, volunteer days, and Fund for Hope storytelling. Edits raw footage and images for use across internal and external channels. Builds a usable library of community and event content. Preferred experience in photography and with FinalCut Pro.

• Pulls engagement metrics and assembles routine performance reports for senior team review. Highlights trends in readership, click through rates, attendance, and social engagement, and translates findings into practical recommendations that inform future content and channel decisions.

• Tracks and interprets social media performance including reach, engagement, follower growth, and content trends. Uses data to recommend practical changes to posting cadence, content mix, and channel approach in order to strengthen visibility, engagement, and brand consistency over time.

• Adapts long form content into channel friendly formats for social posts, intranet tiles, and email teasers. Rewrites and reformats source material so it lands well in each channel without losing the core message. Coordinates supporting visuals with the team.

• Supports quick turn communications by drafting initial copy and applying established guardrails for organizational changes, urgent executive communications, and time sensitive notices. Moves with urgency, coordinates rapid review cycles, and maintains templates and message frameworks for common scenarios so the team can respond quickly and consistently.

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

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We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.