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Coordinator I - Training

Date: Mar 14, 2019

Location: TX:Tyler, TX - Texas, US, 75702

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Delek US Holdings, Inc. is a diversified downstream energy company with assets in petroleum refining, logistics, renewable fuels and convenience store retailing.  The refining assets consist of refineries operated in Tyler and Big Spring, Texas, El Dorado, Arkansas and Krotz Springs, Louisiana with a combined nameplate crude throughput capacity of 302,000 barrels per day.


The logistics operations primarily consist of Delek Logistics Partners, LP.  Delek US Holdings, Inc.and its affiliates own approximately 63% (including the 2 percent general partner interest) of Delek Logistics Partners, LP.  Delek Logistics Partners, LP (NYSE:DKL) is a growth-oriented master limited partnership focused on owning and operating midstream energy infrastructure assets.


The convenience store retail business is the largest 7-Eleven licensee in the United States and operates approximately 300 convenience stores in central and west Texas and New Mexico.

Role Summary

The Training Coordinator supports and assists the Training Department in the administration of all internal and external training that takes place for the Refinery.  This role provides a wide variety of administrative support to the Training Department, including but not limited to maintaining department filing system, creating and maintaining reports, handling company sensitive and /or confidential correspondences and information


Job Accountabilities

  • Assist in developing training materials for Employees
  • Help support and assist in the developing of programs addressing the different learning styles of the participants using a “blended” learning approach
  • Create any combination of materials to include PowerPoint slides, job aids, case studies, system drills, prepared flip charts, e-Learning, team activities, etc.
  • Support and assist with training content to existing employees and new hires using various media such as PowerPoint presentations, class exercises, e-Learning, flip charts, etc.
  • Help develop and execute tests to measure student performance and administer re-takes of tests as required
  • Assist on special project requests and new initiatives
  • Supports immediate and long range facility and organizational goals and objectives
  • Investigates available training methods and procedures to determine the most effective manner in which to conduct programs
  • Works directly with management in the development of new employee orientation, pre-service, on-the job, in-service specialized, contractor and volunteer training
  • Administers programs by coordinating and instructing (or obtaining the instruction) for all training courses for all personnel, contractors, and volunteers
  • Coordinate with Department Leaders to create annual schedules, to include communication of Learning Management (LMS) numbers to planners, supervisors, and HR as needed
  • Generate and distribute standard reports from Learning Management (LMS) as needed
  • Track and report on attendance as requested for various mandated training courses
  • Register employees for internal and external training courses
  • Create and track attendance sheets in Learning Management System (LMS)
  • Update employee training records in Learning Management (LMS)
  • Coordinate with training analyst to generate custom reports
  • Accurate and timely entries of attendance to conform to regulatory requirements
  • Serve as Administrator for Learning Management System (LMS) and manage inputs and outputs
  • Build/assemble/distribute training materials as requested by Department Managers or Supervisors as required for their departments
  • Maintains records repository for all employees, and their training
  • Inventories and maintains adequate training supplies
  • Liaisons with departments to clarify any personnel issues around qualifications, certifications, or any Operations or EHS needs
  • Manage procedure review process to meet annual policy requirement
  • New employee uniform fitting and orders
  • Ensure training equipment is effectively checked out and returned (i.e. laptops, uniforms, PPE)
  • Manage annual training calendar/schedule
  • Process all invoices pertaining to training
  • Documenting and following up on important actions and decisions from meetings
  • Employ classroom management techniques to handle disruptive class behavior such as excessive talking to neighbor, cell phone use, tardiness, etc.
  • Fill in for Training Supervisor as needed
  • Other duties as assigned


Required Qualifications

  • Associates Degree in business discipline
  • Two (2) years administrative, training, or customer service experience
  • Basic understanding of training concepts
  • Ability to multi-task in a fast paced environment
  • At least one (1) year of reviewing and understanding written procedures
  • Proficient data entry skills
  • Proficient filing and organizing skills
  • Excellent typing skills
  • Excellent written, oral, interpersonal, and presentation skills to effectively communicate with all levels of the organization and the public
  • Ability to proficiently utilize Microsoft Office Suite office applications; Word, Excel, PowerPoint, and Outlook
  • Ability to handle sensitive information with discretion, integrity, and the highest degree of confidentiality
  • Ability to speak to groups of people
  • Solid organization skills
  • Proven writing and editing skills


Desired Characteristics

  • One (1) year of use in videotaping training sessions
  • Intermediate understanding of training concepts
  • Three (3) years administrative, training, or customer service experience
  • Experience with Visio
  • Intermediate User of Microsoft Word, Excel, PowerPoint
  • Two (2) years of experience with tracking and managing training in an Learning Management System (LMS)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.

Nearest Major Market: Tyler

Job Segment: Training, Administrative Assistant, Refinery, Data Entry, Operations, Administrative, Energy, Retail

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