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Sr HRIS Analyst, SuccessFactors


Brentwood, TN, US, 37027

GENERAL DESCRIPTION:  The primary focus of this position is the support and maintenance of the Human Resource Information Systems (HRIS). This individual will serve as the technical/functional point-of-contact for HR Systems and ensures data integrity, testing of system changes, troubleshooting interfaces and other issues, maintaining business processes, report writing and analyzing data flows for process improvement opportunities.  This position will be responsible for coordination of HR resources to drive out decision making regarding new HR data models and processes to support the implementation, enhancement, and maintenance of HR Systems.

DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.

  • Analyze HR processes and make recommendations for improvements via the use of technology. 
  • Oversee the documentation of requirements, development, implementation, and testing of new or redesigned systems, reports, and procedures for HR to ensure efficient business processes.
  • Work with the wider HRIS team and HR staff to consolidate data models and drive process decisions.
  • Responsible for maintaining a thorough, efficient and accurate HRIS database.
  • Finding and resolving HRIS problems by comparing data from different sources to create solutions.
  • Provide regular updates to HR users regarding any changes to the system.
  • Support upgrades, enhancements, and testing.
  • Analyze software releases to assess impact of new features.
  • Creates and maintains process documentation and provides training to advanced users.
  • Investigates and resolves complex production support issues.



  • Minimum Required Education: Bachelor’s Degree in Human Resources, Information Technology or Business
  • Minimum Required Experience: 4-6 years of HRIS software as a service experience along with comprehensive knowledge of HR core processes.  Experience implementing and supporting SuccessFactors Employee Central.
  • Desirable Education/Experience: Bachelor’s Degree in Human Resources, Information Technology or Business and 7+ years’ experience with HRIS software as a service. Experience with SuccessFactors Employee Central position management, point to point replication to ECP, Role Based
  • Requires Experience with SF Employee Central


JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical Skills -
    • Demnstrates attention to detail
    • Identifies pportunities to increase accuracy and optimize resources and develops/recommends/implements solutions.
    • Perfrms complex analysis of data, processes, policies, procedures and/or systems.
    • Cmposes thorough and detailed written technical documentation, procedures, manuals, etc.
  • Communication Skills –
    • Excellent verbal and written cmmunication skills; expertise in setting and managing customer expectations
    • Presents rganized and thorough information and data appropriate for intended audience.
    • Demnstrated ability to ensure appropriate follow up to keep all stakeholders informed on progress of tasks and projects and able to escalate appropriately to management when needed
  • Time Management Skills -
    • Strng attention to detail, ability to multi-task, meet strict deadlines, problem solve, and work well under pressure with aggressive deadlines
    • Prvides timely and professional support to all internal/external customers and vendors.
    • Priritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.
  • Other   -
    • Self-mtivated.
    • Wrks with minimal supervision.
    • Establishes and maintains effective, cllaborative work relationships both internally and externally.


  • Basic Cmputer Skills  –
    • Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications.
    • Quickly learns and achieves proficiency in new software applications as needed.
    • Accurately inputs information into and retrieves from the computer.
    • Advanced user of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
    • Other Technical / Cmputer Skills -
      • Thorough knowledge of internal company software applications applicable to position/business unit
      • Acts as subject matter expert and provides training, troubleshooting and other support for software applications managed by business unit (i.e. PeopleSoft, Workday, SuccessFactors, Lawson, Kronos, etc…)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.


It’s an exciting time to join Delek. We’re on a mission to attract, retain, and engage the best and brightest talent – those who are great team players and leaders who make it their first priority to serve. 

  • We are performance driven
  • We value a passion for excellence
  • We value teamwork
  • We value and reward hard work and dedication

Delek US offers the opportunity to provide you with more than a job – we want to help you build a career. 

Since our inception, our ability to hire the right people for the job has served us well, resulting in an impressive record of consistent growth and profitability. With more than 3,500 employees in nine states, we have brought together a diverse team of professionals passionate about investing their time and expertise in one of the most dynamic downstream energy companies in the market today. 

Welcome to Delek US Holdings







Nearest Major Market: Nashville

Job Segment: Information Systems, Testing, Business Process, ERP, PeopleSoft, Technology, Management